Technical Requirements
Web Camera
640x480 resolution
1280x720 resolution
PC Users
Windows Vista
Windows 8
Mac Users
Mac OS X 10.5 or higher
Mac OS X 10.10 Yosemite
Internet Download Speed
Internet Upload Speed
1935, UDP/TCP
1935, UDP/TCP

Other Requirements

  1. A functioning microphone (sometimes web cameras have built-in microphones).
  2. One of the following compatible web browsers (click to download):
  3. The following plugins for your web camera (click to download):

Not Supported

At this time we do not support the following; however, we are working on solutions to accommodate every platform.

  1. Google Chromebooks
  2. Android tablets (Nexus 7, etc.)
  3. iOS tablets (iPad, iPad mini, etc.)
  4. Linux operating systems
  5. Microsoft Surface RT

When I click the Login button or navigate to, I get a white screen, 'a page cannot displayed' error, or something other error. What's happening?

ProctorU's scheduling system uses the latest SSL certificates. Older browsers no longer support the SSL certificates that ProctorU uses. Please upgrade your web browser to the latest version. You should be able to access the scheduling system once you have upgraded your browser. If you still need help, please call us at 855-772-8678.

Questions about your equipment? After testing it yourself, contact us. We're happy to help!
Note: We do not proctor computers running virtual machines. If you are running a virtual machine when you come in, you will be asked to close your virtual machine and boot into your actual operating system to take your test.
Note: We do not support development previews, beta builds, or release candidates of any operating system unless specified.

Get Started With ProctorU

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Our Offices

SFO Metro Center

3083 Independence Drive

Suite A

Livermore CA 94551

BHM Metro Center

2200 Riverchase Ctr.

Suite 600

Birmingham AL 35244


SAC Metro Center

771 Oak Avenue Parkway

Suite 1

Folsom CA 95630

PHX Metro Center

335 East Germann Rd

Suite 370

Gilbert AZ 85297


AUS Metro Center

6500 River Place Blvd, Building 7

Suite 250

Austin TX 78730

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